Privacy Policy

Your Privacy Matters

At GateMaster Carson Fencing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to provide you with excellent service, and we never sell your personal information to anyone.

Information We Collect

When you contact us for services, we collect information that helps us serve you better:

• Your name and contact information (phone number and email address)
• Your property address where you need fencing services
• Details about your fencing project and preferences
• Any photos you share of your property or existing fences

We collect this information when you fill out our quote form, call us, or email us. You're always in control of what information you share with us.

How We Use Your Information

We use your information to provide you with the best possible service:

• To contact you about your quote request and schedule appointments
• To provide you with accurate estimates and service details
• To complete your fencing project according to your specifications
• To send you updates about your project and follow up after completion
• To improve our services based on your feedback

We won't use your information for anything else without your permission.

Information Sharing

We don't sell or rent your personal information to anyone. We may share your information only in these limited situations: with service providers who help us operate our business (like scheduling systems or payment processors), when required by law, or to protect our rights and property. These third parties are required to keep your information secure and can only use it for the specific purposes we authorize.

Website Data

When you visit our website, we may collect basic technical information like your IP address, browser type, and pages you visit. This helps us understand how people use our site so we can make it better. We don't use this information to identify you personally.

Cookies and Tracking

Our website may use cookies to improve your experience. Cookies are small files stored on your device that help our site remember your preferences. You can disable cookies in your browser settings, but this may affect how some features of our site work.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes using secure connections for our website and limiting access to your information to only those employees who need it to serve you. However, no internet transmission is 100% secure, so we can't guarantee absolute security.

Your Rights

You have rights regarding your personal information:

• You can ask us what information we have about you
• You can request that we update or correct your information
• You can ask us to delete your information (with some exceptions)
• You can opt out of marketing communications at any time

Just contact us and let us know what you need. We're here to help.

How Long We Keep Your Information

We keep your information for as long as necessary to provide you with services and comply with our legal obligations. After a project is complete, we may keep your information for warranty purposes and to serve you better if you contact us again in the future.

Children's Privacy

Our services are intended for adults. We don't knowingly collect information from children under 18. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll post the updated version on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, we'd love to hear from you. Call us at (424) 417-8494 or email us at hi@carsonfences.com. Your privacy is important to us, and we're happy to answer any questions.